Payments
PREREQUISITES
To place a purchase order on this site it is essential:
- Be of age
- Have the requirements to legally enter into binding contracts
- Have a valid email address
TERMS OF PAYMENT
Given that the purchased item must be paid at the same time as the purchase transaction is closed, this can be done by credit card, bank transfer, PayPal or alternatively and only for shipments to Italy and with a supplement of €5.00 on delivery .
Credit card:
We remind our new customers that your first order must necessarily receive verification from the bank that issued your credit card; our bank will then contact your bank to have your details confirmed before we can proceed with the shipment.
This verification could cause a delay of a few days in the shipment of your first order.
ATTENTION: by purchasing on Contreboutiques.com, the customer's financial information (such as credit card number, expiration date, personal data) will be sent directly to the bank in charge of the payment transaction (Banca Sella, Paypal or other credit institutions affiliated with us) via encrypted protocol. Therefore neither Contreboutiques.com nor other parties will ever have access to it.
To avoid delays in the order, we invite you to check that the data entered is correct and that the name of the card holder is written as it appears on the card itself.
The credit cards with which transactions can be made are: Visa / Visa Electron / Mastercard / Maestro / American Express.
We suggest you join the Verified by Visa or Mastercard Secure Code services, requesting a PIN security code with which you can make your online purchases in complete safety (for info www.cartasi.it and www.mastercard.it/com).
American Express:
for purchases made with American Express, Contreboutiques.com will process the order only and exclusively if the card holder (name, surname, address) coincides with the registration and shipping data (name, surname, address) of the order. The verification will be carried out directly at the American Express circuit. In case of non-coinciding data, the order and the related transaction will be cancelled.
At no time during the purchase procedure is Contreboutiques able to know the information relating to the buyer's credit card, transmitted via a secure connection directly to the website of the card issuing company that manages the transaction. No Contreboutiques computer archive will retain such data. Under no circumstances can Contreboutiques be held responsible for any fraudulent or improper use of credit cards by third parties when paying for products purchased on the Site.
Bank transfer:
Contreboutiques.com accepts bank transfers by providing you with the bank details during the online purchase phase, via e-mail. Payment must be made within 2 working days from the order date, after which Contreboutiques.com reserves the right to cancel the order.
All charges and commissions are the responsibility of the customer and the amount accounted for must correspond to the final amount of the order.
The shipment will take place from the moment the transfer reaches our bank account.
PayPal:
With PayPal you can make simple and secure purchases. Contreboutiques.com reserves the right to process the order only if the data registered for the PayPal account coincides with the billing and shipping data of the same.
Klarna:
By choosing payment through Klarna, the customer will pay through financing in 3 monthly installments the total amount of the order.
Cash on delivery:
Contreboutiques.com offers the possibility of using cash on delivery as a payment method: free of charge, for amounts exceeding 100 Euros (with the exception of purchases made in the outlet section); otherwise, with an additional cost of 5 euros. Payment is made in cash on delivery and the courier does not accept checks or give change and is possible for orders up to 999 Euros.
The service is only available for Italy and please check whether the location is covered by the service (if you have any doubts, do not hesitate to contact us by phone on 0832 098080).
In the event that the shipment is not successful for reasons attributable to the customer, Contreboutiques.com reserves the right not to process any subsequent order with the same payment method.
The customer must have a postal or bank account for a possible refund in the event of a return.